Founders Founders hosts this session as part of its The Tea On series, featuring Jorge Teixeira (Chief AI Officer at BrightFactory) in a practical conversation about the intersection of AI engineering and human experience design.

The talk explores how scale-ups can move beyond functional automation and build AI products that feel more human, context-aware, and genuinely useful. Jorge will share real examples from BrightGroup and BrightFactory, along with lessons from what has worked, what has failed, and what empathetic AI products look like in practice.